voco Chicago Downtown

La décoration extérieure de l'hôtel nécessite un ascenseur pour atteindre le 15ème étage puis transfert vers l'ascenseur. Des pourboires sont demandés pour le petit déjeuner. La chambre est standard. Le distributeur d'eau à la porte est unique et peut faire de l'eau pétillante. Le parking est à 56/ jour de l'autre côté

Friendly personal  Nicole was amazing 🫶🏼 The location is perfect

10/10 !!!! Everything & Everyone Was So Nicceeee!! & The Room Was Beautiful 😍😍😍

We booked a room that unfortunately was for the wrong dates through a third party. We were told by the third party that they would refund us but that the hotel had to release our reservation. We called them immediately after realizing the dates were wrong which was within an hour. The reservation was for two days from then. The hotel said they would not cancel it. They charged us almost $600 for a room we did not stay in and called in advance to explain our situation. They also did not allow for us to change the days to the days we were actually looking for. While the hotel is lovely and the staff was pleasant even delivering the bad news I won’t be looking to book with them again.

Good place

好像是個新酒店比較寬敞明亮，但是房間氣味很難聞，窗户無法打開通風。讓服務員看看幫助處理一下通風，但是一直沒來處理。